Including Ethical Issues in Litigation.
This course is an overview of 5 personality patterns, their common cognitive distortions and recent brain research. Examples of high conflict behaviors are provided with 4 key skills for managing them.
Techniques for in-person and written communication using EAR Statements and BIFF Responses are provided with tips for avoiding several common ethical pitfalls.
Applicable to attorneys primarily; secondarily to other professionals.
Course Outline Part 1: Understanding High Conflict People in Legal Disputes Part 2: Managing High Conflict People in Legal Disputes Part 3: Ethical Issues in Litigation, Negotiation and Mediation When Dealing with High Conflict People
2 activities • 1 videos • duration: 3h 13m
Understanding & Managing High Conflict Legal Disputes
Bill Eddy is a pioneer in high-conflict personality theory and one of the most influential voices in modern conflict resolution. As a lawyer, mediator, therapist, and bestselling author of more than 30 books, he developed widely used tools including The CARS Method®, BIFF Response®, EAR Statements™, and the New Ways® series. His work is used across workplaces, courts, healthcare, government, and human services around the world. Bill’s integrated mental health and legal expertise continues to shape HCI’s research-driven methods for managing all levels of conflict. He also co-hosts the podcast It’s All Your Fault!
yes this is a very useful and inciteful course
As a criminal defense attorney, I frequently have high-conflict clients, I learned several new techniques and improved on a few that I was already using.
The content was unexpectedly relevant. While I don't practice Family Law, dealing with high conflict people is an occupational hazard for us and this course included very relevant tools for addressing the issues that come with high conflict people.
