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Stress & Conflict Management

Understand the physical and mental changes produced by stress

Created byNicole Porter
IntermediateUpdated Apr 20, 2020

What You'll Learn

  • check_circleRecognize the physical and mental signs of stress and crisis.
  • check_circleUnderstand the impact of stress on performance and decision-making.
  • check_circleIdentify police intervention models and their appropriate use.
  • check_circleApply effective communication and conflict management strategies, including proxemics.

About This Course

This course provides a comprehensive overview of the physical and mental effects of stress, with a focus on recognizing and managing crisis situations—particularly from a law enforcement perspective. Students will learn to identify the signs of a person in crisis, understand how stress affects behavior and performance, and explore the appropriate limits and models of police intervention.

Through this training, students will also gain practical tools in conflict resolution, including the five key conflict management styles and how to choose the right approach. Additionally, the course covers effective communication techniques in high-stress scenarios and introduces the concept of proxemics to enhance situational awareness and response.

Course Content

1 activity • 1 videos • duration: 1h 9m

  • videocamStress and Conflict Management
    Duration 69:57
  • quizStress and Conflict Management

Your Instructor

Nicole Porter

Professor & Behaviour Analyst

menu_book6 courses
star88 reviews

Prof. Nicole Porter specializes in threat/risk analysis, profiling, behavioural analysis and training. Nicole is also an expert in the field of violence assessment, bullying, security management, workplace harassment and offender management. She has more than nine years of Graduate level training and is known as a specialist in rehabilitation counseling. Her extensive education includes training and certification in criminology, forensic science, forensic practice, psychological profiling, violence, risk assessment services and psychosocial rehabilitation counseling. Nicole has consulted with investigative firms and has profiled for National News corporations about criminal matters. Nicole is also a leading Behaviour Analyst and Professor in the field. Throughout her career, she has also been responsible for developing, implementing and facilitating Ontario College courses in both Law Enforcement and Protection, Security & Investigation. She has facilitated and presented a variety of educational and training seminars to various high schools, Colleges, & Universities and holds various professional memberships. To contact Nicole Porter, either visit the company website: https://www.naporterandassociates.ca OR email Nicole directly at: naporterandassociates@gmail.com

Credit Information

What Students Are Saying

4.5 out of 5
Student's Choice
12 reviews
  • MB
    Michael B.
    starstarstarstarstar

    Very good.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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