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Communication for business owners, directors & managers

How to improve your communication & relationships at work & in business

Created byLiz Makin
BeginnerUpdated Jun 18, 2025

What You'll Learn

  • check_circleGain an insight into communication & relationship skills & the challenges of communication & building relationships
  • check_circleUnderstand your own communication & relationship challenges & identify the areas where you want to improve
  • check_circleLearn over 75 communication tools, tips & strategies to use at work or in your business to be a better communicator
  • check_circleFind out about the core communication skills & how you can apply these at work and in business
  • check_circleDevelop a personalised communication action plan to improve your communication & relationships going forward

About This Course

Want to be a more effective communicator at work or in your business? This practical course is designed to help you identify and overcome your communication and relationship challenges while equipping you with proven tools, tips, and strategies to improve. You'll gain a clear understanding of core communication skills and how to apply them in real-world business situations.

Ideal for business owners, managers, and professionals, the course emphasizes action over theory. You'll create a personalized communication action plan tailored to your goals, helping you build stronger relationships, collaborate more effectively, and succeed in your workplace communication.

Course Content

9 activities • 26 videos • duration: 2h 12m

  • videocamLecture 1 Course introduction
    Duration 5:54
  • videocamLecture 2 About the tutor
    Duration 2:22

Your Instructor

Liz Makin

Business coach, mentor & stress management consultant

menu_book17 courses
star2,814 reviews

Liz Makin is an online course instructor focusing on personal development including courses on anxiety management, communication, conflict management, people management, resilience, soft skills, stress management, time management and work life balance. The courses are practical and relevant to real life with lots of ideas, tools, tips and strategies. Liz Makin is an experienced business coach, business mentor and stress management consultant with over 25 years of business experience at senior management and director level. She has a Masters degree in Coaching and Behavioural Change and is a Fellow of the Institute of Chartered Accountants of England and Wales. Liz has been running her own business Makin It Happen - Coaching, Mentoring & Stress Management since 2002, which provides business coaching, business mentoring and stress management to business owners, directors, managers and professionals from small and medium sized companies to international organisations. Liz support clients to maximise the performance of their business, to maximise their own personal performance at work, in dealing with high levels of stress at work or in their business, when going through stressful and challenging times and in managing stress and building resilience to stress over time.

Credit Information

What Students Are Saying

4.2 out of 5
Student's Choice
51 reviews
  • RS
    Randy S.
    starstarstarstarstar

    COURSE POINTS OUT VERY IMPORTANT ISSUES THAT NEEDS TO BE ATTENDED TO.

  • DT
    Dennis T.
    starstarstarstarstar

    Enjoyed presenting skills

  • LG
    Liz G.
    starstarstarstarstar

    I quite enjoyed it. It would be nice to have a copy of the slides.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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